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    Operational Effectiveness

    With the health and viability of most Intellectual Property business being heavily dependent on their technology systems, priority needs to be given to ensuring that these are available when needed, reliable and that they are secure from treats and disasters. The purpose of Disaster Recover Planning (DRP) is to identify the possible disasters, and plan to recover from these scenarios. By testing the recovery process, instructions can be documented and people prepared to ensure that the recover meets the service levels that have been agreed with the business. To be effective and up to date when it needs to be called upon, the DRP process must be embedded into the IT department as an ongoing approach to daily operation and not just a one-off activity.

    Whilst DRP is heavily technology focused, it is a significant part of the much bigger discipline of Business Continuity Planning, which focuses on recovering your business after critical or extended disaster and encompasses all of your business operations such as the provision of temporary office space, telephones and a communication strategy to your staff.

    The thought of missing a single filing date is enough to turn a patents attorney white with fear. Now, imagine the impact of losing your entire docketing system. Take a moment to evaluate the damage to the reputation of your firm, how you would explain to your clients or to your professional indemnity why there was no Business Continuity Plan or Disaster Recovery Strategy.

    If you want to alleviate these risks, and start your Operational Effectiveness now, please contact us.
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